Skip to Content

Refund & Cancellation Policy


Refund & Cancellation Policy
Full Refund: 
Available if a refund request is made within 48 hours of purchase, provided that the user has not accessed more than 10% of the course content.
Partial Refund: 
If a request is made within 7 days but the user has accessed content, a 25% administrative fee will be deducted.
No Refund: 
No refunds will be issued after 7 days of purchase or if the course has been fully completed/certificate issued.

To request a refund, please email fms@ngcad.org with your Transaction ID and reason for withdrawal. Refunds are processed within 10–15 working days.

Intellectual Property
All course materials, CAD files, and videos are the property of Next Gen CAD Academy.
Sharing login credentials or distributing course content without written permission is strictly prohibited and will lead to account termination without a refund.

All payments are processed through secure payment gateways regulated by the State Bank of Pakistan.